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A Word or Three About Delegation

 
Author: Mike Shannon
 

< P > O n e o f t h e h a r d e s t t h i n g s f o r a s m a l l b u s i n e s s o w n e r t o d o i s t o d e l e g a t e . G i v i n g u p c o n t r o l , t r u s t i n g e m p l o y e e s t o g e t t h i n g s d o n e r i g h t o r e v e n p r o p e r l y i d e n t i f y i n g t a s k s t h a t c a n b e d e l e g a t e d a r e j u s t a f e w b a r r i e r s t o p r o p e r d e l e g a t i o n . S a d l y , I ' v e b e e n i n s o m e o f f i c e s w h e r e t h e o w n e r w a s p r i n t i n g o f f 1 0 0 l e t t e r s a n d g e t t i n g m a i l i n g l a b e l s r e a d y w h i l e t h e r e c e p t i o n i s t w a s f i l i n g h e r n a i l s w a i t i n g f o r t h e p h o n e t o r i n g . S o m e t h i n g i s w r o n g w i t h t h i s p i c t u r e . < / P > < P > T h e f i r s t t w o h u r d l e s r e q u i r e m e n t a l c h a n g e s b u t t h e t h i r d c a n b e s o l v e d v e r y e a s i l y w i t h t h i s t h r e e s t e p p r o c e s s . < / P > < P > S t a r t w i t h i d e n t i f y i n g e v e r y s i n g l e t a s k y o u p e r f o r m . W r i t e d o w n e v e r y t h i n g y o u d o i n a n o t e p a d f o r a t w o t o f o u r w e e k p e r i o d . E v e r y t h i n g ! I f y o u c a l l p r o s p e c t s w r i t e i t d o w n , s i g n c h e c k s , s t u f f e n v e l o p s , h o l d c e r t a i n m e e t i n g s , m e e t w i t h s u p p l i e r s , c l i e n t s , e m p l o y e e s , c o m m u n i t y l e a d e r s , w r i t e i t d o w n . D o y o u w r i t e o r h a v e i n p u t i n t o y o u r w e b s i t e s c o n t e n t ? W r i t e i t d o w n . L i c k s t a m p s , c l e a n t h e c o p i e r , s w e e p t h e f l o o r , c l e a n t h e t o i l e t ? W r i t e i t d o w n . < / P > < P > N e x t , i d e n t i f y e a c h a n d e v e r y t a s k a s t o t h e i m p a c t i t h a s o n y o u r b u s i n e s s . W h a t i s i t s i m p o r t a n c e t o t h e s u c c e s s o r g r o w t h o f y o u r o p e r a t i o n ? Y o u c a n u s e a L o w , M e d i u m a n d H i g h c o d i n g f o r t h i s a n d o n l y c o n s i d e r t h e i m p o r t a n c e t o t h e b u s i n e s s , n o t w h e t h e r y o u l i k e t o d o i t o r n o t o r h a v e t o d o o r n o t . F o r e x a m p l e , m e e t i n g w i t h s u p p l i e r s m a y b e o f h i g h i m p o r t a n c e w h i l e m e e t i n g w i t h c o m m u n i t y l e a d e r s m i g h t b e a m e d i u m . W o r k i n g p e r i o d i c a l l y o n y o u r w e b ' s c o n t e n t m a y b e o f h i g h o r m e d i u m i m p o r t a n c e t o y o u r b u s i n e s s w h i l e l i c k i n g s t a m p s m i g h t b e a l o w . C o d e e a c h t a s k a c c o r d i n g t o i t s l e v e l o f i m p o r t a n c e . < / P > < P > T h i r d l y , l o o k a t e a c h t a s k a g a i n a n d c o d e i t b a s e d o n Y O U R l e v e l o f i n t e r e s t . D o y o u r e a l l y l i k e o r e v e n l o v e t o d o t h i s t a s k ? U s e t h e s a m e L o w , M e d i u m o r H i g h a n d m a k e t h i s a t h i r d c o l u m n a s y o u g o d o w n y o u r t a s k l i s t . D o n ' t c o n c e r n y o u r s e l f w i t h t h e l a s t s t e p a s y o u d o t h i s . J u s t a n s w e r t h e q u e s t i o n , " D o I l i k e d o i n g t h i s " . M a y b e y o u l o v e t h e t a s t e o f s t a m p g l u e a n d w i l l c o d e l i c k i n g s t a m p s a s a h i g h . M a y b e y o u h a t e m e e t i n g w i t h s u p p l i e r s b u t l o v e m e e t i n g w i t h c o m m u n i t y l e a d e r s . W h a t e v e r t h e c a s e , j u s t g o d o w n t h e l i s t a n d m a k e t h e p r o p e r c o d i n g . < / P > < P > S p r e a d s h e e t g e e k s c a n u s e a t h r e e c o l u m n s p r e a d s h e e t w i t h T a s k , I m p a c t a n d I n t e r e s t a s t h e c o l u m n s . T h i s w a y y o u c a n d o a f i n a l s o r t a f t e r y o u a r e d o n e s o t h a t e v e r y t h i n g l i n e s u p n i c e a n d n e a t . F i r s t l o o k f o r L o w I m p a c t a n d L o w I n t e r e s t i t e m s a n d d e l e g a t e t h e m t o s o m e o n e i m m e d i a t e l y ! M a k e s u r e t h e p e r s o n k n o w s h o w a n d w h a t t o d o a n d n e v e r d o t h e s e t h i n g s a g a i n . A v o i d t h e m l i k e t h e p l a g u e . A f t e r y o u ' v e d e l e g a t e d a l l o f t h e s e y o u c a n l o o k a t M e d i u m I m p a c t , L o w I n t e r e s t i t e m s , f o l l o w e d b y L o w I m p a c t , M e d i u m I n t e r e s t i t e m s a n d m o v e t h r o u g h y o u r l i s t . < / P > < P > I d e a l l y , o n l y H i g h I m p a c t a n d H i g h I n t e r e s t i t e m s w i l l e v e n t u a l l y r e m a i n o n y o u r l i s t f r e e i n g y o u u p t o d o m o r e o f t h e H i g h i m p a c t t h i n g s y o u l o v e t o d o t o g r o w t h e b u s i n e s s . P r a c t i c a l l y h o w e v e r , y o u w i l l r e t a i n s o m e M e d i u m I m p a c t , H i g h I n t e r e s t a n d H i g h I m p a c t , M e d i u m I n t e r e s t i t e m s f r o m t i m e t o t i m e . E v e r y t h i n g e l s e s h o u l d b e e v e n t u a l l y d e l e g a t e d e i t h e r t o e x i s t i n g e m p l o y e e s o r n e w h i r e s a s y o u r b u s i n e s s g r o w s . < / P >

 
 
 

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