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How To Recognize Bottlenecks In Six Sigma Implementation

 
Author: Tony Jacowski
 

< P > I d e n t i f y i n g S i x S i g m a r o a d b l o c k s a n d b o t t l e n e c k s i s e s s e n t i a l f o r e l i m i n a t i n g t h e m f o r e f f e c t i v e d e p l o y m e n t a n d t o r e a p t h e b e n e f i t s o f a p p l y i n g a d v a n c e d v e r s i o n s o f S i x S i g m a f o r h i g h e r p r o d u c t i v i t y . O f l a t e , S i x S i g m a p r o f e s s i o n a l s a r e i n c r e a s i n g l y i d e n t i f y i n g b o t t l e n e c k s . T h e d a w n i n g o f t h e r e a l i t y t h a t t h e v o i c e o f t h e c u s t o m e r i s a ? m o v i n g t a r g e t ? h a s p o s e d c h a l l e n g e s i n t h e f a c e o f g r o w i n g c o m p e t i t i o n . B u t t h i s i s n o t t o s a y t h a t t h e r e a r e n o b o t t l e n e c k s o n t h e i m p l e m e n t a t i o n s i d e . < / P > < P > S i x S i g m a B o t t l e n e c k s < / P > < P > O n e m a j o r b o t t l e n e c k i n S i x S i g m a d e p l o y m e n t c a n b e a t t r i b u t e d t o e r r o r s i n d e c i s i o n m a k i n g w h i c h i n v a r i a b l y l e a d s t o h i g h e r C O P Q . T h e b o t t l e n e c k s a r e c r i t i c a l l y d i f f e r e n t f o r s m a l l a n d c o m p a n i e s f r o m l a r g e c o r p o r a t i o n s b e c a u s e o f t h e i r c o n t e x t u a l d i f f e r e n c e s . F u r t h e r , t h e y m a y r e s u l t f r o m a n y o r a l l p h a s e s o f t h e d e p l o y m e n t p r o c e s s . < / P > < P > B o t t l e n e c k s I n L o w C o s t D e p l o y m e n t s : O f t e n , s m a l l a n d m e d i u m s i z e d c o m p a n i e s t a k e t o S i x S i g m a c i r c l e s w i t h l i m i t e d r e s o u r c e s a n d a s a c o n s e q u e n c e , e x p o s e t h e m s e l v e s t o a d d i t i o n a l l i m i t a t i o n s . < / P > < P > ? O w i n g t o r e s o u r c e l i m i t a t i o n s , h u m a n a n d f i n a n c i a l , m o r e p e r s o n n e l a r e o f t e n f o u n d w o r k i n g o v e r t i m e < / P > < P > ? D i f f i c u l t y i n h i r i n g t h e B e l t s o n a f u l l - t i m e b a s i s d u e t o r e a s o n s o t h e r t h a n f i n a n c i a l ; f o r e x a m p l e , u n c e r t a i n t i e s i n c l u d i n g t h e c o m m i t m e n t t o d e p l o y m e n t < / P > < P > ? Q u e s t i o n o f s u r v i v a l o f t h e b u s i n e s s o w i n g t o l a c k o f i n n o v a t i v e n e s s i n p r o d u c t o r s e r v i c e d e v e l o p m e n t a n d i n t r o d u c t i o n t o t h e m a r k e t < / P > < P > ? P r o c r a s t i n a t i n g o v e r d e c i s i o n - m a k i n g o n c a p i t a l e x p e n d i t u r e s e v e n a g a i n s t j u s t i f i e d R O I p r o j e c t i o n s < / P > < P > T h e a b o v e r o a d b l o c k s r e s u l t i n p r o b l e m s s u c h a s : < / P > < P > ? N o n - a v a i l a b i l i t y o f m e t h o d s a n d t o o l s r e q u i r e d f o r e f f i c i e n t a n d t i m e l y S i x S i g m a d e p l o y m e n t < / P > < P > ? R i s k o f g e n e r a t i n g o u t d a t e d , i r r e l e v a n t a n d i n c o m p e t e n t s o l u t i o n s f o r r e / d e s i g n a n d d e v e l o p m e n t o f p r o d u c t o r s e r v i c e < / P > < P > ? P r o l o n g a t i o n o f p r o j e c t c y c l e t i m e < / P > < P > ? E x p e n s i v e e r r o r s a t t h e e a r l y s t a g e s t r i g g e r i n g a s e r i e s o f m u l t i p l e e r r o r s < / P > < P > O v e r v i e w o f B o t t l e n e c k s A r i s i n g F r o m D e p l o y m e n t P h a s e s < / P > < P > P o o r s e l e c t i o n o f p r o j e c t s i s o f t e n f o u n d t o b e t h e b i g g e s t s t u m b l i n g b l o c k . L e t ? s t a k e a c r i t i c a l l o o k a t t h i s : < / P > < P > D e f i n e P h a s e < / P > < P > o L a c k o f o p t i o n s f o r p o t e n t i a l c h a n g e s o r i n n o v a t i o n < / P > < P > o U n d e r e s t i m a t i o n o f s u b s e q u e n t s e c o n d a r y p r o b l e m s < / P > < P > o L a c k o f f a i l u r e a n a l y s i s < / P > < P > o U n c l e a r d e f i n i t i o n o f a l t e r n a t i v e c a u s e s a n d e f f e c t s < / P > < P > o F a i l u r e s d u e t o w r o n g d i r e c t i o n a n d n a r r o w i n g o f s c o p e < / P > < P > M e a s u r e P h a s e < / P > < P > o V a r i a b i l i t y o f m e a s u r e m e n t o r l a c k o f m e a s u r e m e n t s y s t e m s < / P > < P > o T i m e l o s t i n d a t a c o l l e c t i o n < / P > < P > I m p r o v e m e n t o r D e s i g n P h a s e < / P > < P > o S h o r t c o m i n g s i n i n n o v a t i v e d e s i g n i m p r o v e m e n t i d e a s < / P > < P > o U n j u s t i f i e d c o n s u m p t i o n o f D O E b y l a b o r a n d t i m e < / P > < P > C o n t r o l o r V e r i f i c a t i o n P h a s e < / P > < P > F a i l u r e t o s i m u l a t e d e s i g n a n d p r o t o t y p e a g a i n s t t h e ? v o i c e o f c u s t o m e r ? r e s u l t i n g i n p o o r a n d n o n - e x h a u s t i v e f a i l u r e p r o j e c t i o n s a n d p r o f i l e s c a n b e m o s t l y e x p e c t e d i n t h i s p h a s e . < / P > < P > W h a t i m m e d i a t e l y g e t s a f f e c t e d b y t h e b o t t l e n e c k s a r e n o t j u s t t i m e l o s s e s b u t a n e w f o u n d i n c r e a s e o f C O P Q . O t h e r p i t f a l l s i n c l u d e r e p e t i t i v e i d e a a n d d a t a c o l l e c t i o n , n e v e r - e n d i n g d i s c u s s i o n s a n d m e e t i n g s a n d e x a m i n i n g a l t e r n a t i v e s t h a t s i g n i f i c a n t l y h a m p e r t h e o u t c o m e . A l l o f t h e s e f a c t o r s s o m e t i m e s p u s h t h e S i x S i g m a m e t h o d o l o g y t o t h e t h r e a t o f l o s i n g s u p p o r t f o r f u t u r e d e p l o y m e n t p l a n s . E r r o r r e m o v a l , e v e n i f n o t r o u t i n e , m u s t b e p r a c t i c e d i n h e r e n t l y . < / P >

 
 
 

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